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*Disclaimer: Hello Desk provides services for diagnostic and technical support issues for desktops, laptops, mobile devices, and tablets. We are a THIRD PARTY solution and we are NOT AFFILIATED with any brands, trademarks, logos, or any other company names used. The brand names, trademarks, and logos belong to their respective owners and are for representation purposes only.

    Remote Diagnostic Computer Help

    At Hello Desk, we understand the importance of keeping your computer running smoothly. That’s why we provide expert third-party remote matching service to help resolve a range of issues you may be experiencing. Our goal is to help you solve your problem quickly, making your computer experience as pleasant as possible. However, it’s important to note that we do not provide password reset or account login assistance of any kind.

    Our company has come a long way from being a small local repair service. Today, we have grown into a nationwide remote direct support and support matching service. Our third-party support partners offer a wide range of affordable support options, including complimentary email support where they’ll assist you in resolving problems that might prevent you from accessing your email. We cannot reset passwords or help you log into your account, but we can help remove toolbars and search engine redirects that can keep you from reaching your email login page.

    We believe in providing transparent services, that’s why we don’t charge for any diagnostic matching service we provide, and all service quotes are given in advance. This way, you’ll always know exactly what help you’ll be getting, and the cost. It’s important to note that third-party service providers are independent companies and will have their own pricing and service structure. We recommend that you review all details with your matched service provider before entering into any service agreement.

    At Hello Desk, we are committed to providing exceptional service to our clients. Our team of experts is highly skilled and experienced in addressing a wide range of technical issues. We strive to resolve your problems as quickly as possible so you can get back to your work and daily life. One of the biggest advantages of using Hello Desk’s services is that we use third-party remote support services which save you time and money. Instead of having to take your computer to a local repair shop, you can have an expert technician connect remotely to your computer and fix the problem from the comfort of your own home. Our third-party support partners are a great resource for finding the best and most affordable support options. They will assist you in resolving any problems that may be preventing you from accessing your email. They can also help you remove toolbars and search engine redirects that can keep you from reaching your email login page. In summary, at Hello Desk, we are dedicated to providing expert third-party remote support services to help you troubleshoot any technical issues you may be facing. We understand that these issues can be frustrating and time-consuming, which is why we work quickly to provide solutions to your problems. Our goal is to help you resolve your issues and make your computer experience as seamless as possible. Contact us today to find the right solution for you!
    Our Services Offered
    24/7 Instant Help Desk Access
    Remote Repair Services
    Scheduled Maintenance
    24/7 Chat Support
    Hello Desk Security Suite
    Online Data Backup

    How Our Support Service Works

    Get Connected

    Give us a call, and we’ll match you with an expert who will get you connected through secure software.

    Diagnose

    Your trained experts will carefully diagnose your specific issue and make reccomendations.

    Repair

    Your support technician will repair and resolve any issues within your computer as quickly as possible.

    Service Plans and Pricing

    Basic
    $19.99
    PHONE SUPPORT
    ONLINE HELP DESK
    COMPUTER 360 ANTI-VIRUS
    ON SITE OR IN OFFICE SUPPORT
    ONLINE BACKUP; 5GB
    REMOTE SUPPORT: $20 PER INCIDENT
    ONGOING MAINTENANCE: SEMI-ANNUALLY
    ADDITIONAL COMPUTER COVERAGE: $19.99/MO
    Advanced
    $29.99
    PHONE SUPPORT
    ONLINE HELP DESK
    COMPUTER 360 ANTI-VIRUS
    ON SITE OR IN OFFICE SUPPORT
    ONLINE BACKUP; 5GB
    REMOTE SUPPORT: $20 PER INCIDENT
    ONGOING MAINTENANCE: SEMI-ANNUALLY
    ADDITIONAL COMPUTER COVERAGE: $24.99/MO
    Premium
    $39.99
    PHONE SUPPORT
    ONLINE HELP DESK
    COMPUTER 360 ANTI-VIRUS
    ON SITE OR IN OFFICE SUPPORT
    ONLINE BACKUP; 5GB
    REMOTE SUPPORT: $20 PER INCIDENT
    ONGOING MAINTENANCE: SEMI-ANNUALLY
    ADDITIONAL COMPUTER COVERAGE: $29.99/MO

    HOW OUR MONTHLY SERVICE PLANS WORK: Upon signing up for a monthly membership plan, your credit or debit card will immediately be charged $19.99-$39.99, depending on the plan selected, and it will be charged the same amount on the same day each month until your plan is cancelled. Once you have paid and registered for your monthly service plan, we will connect remotely, with your permission, and perform a full diagnostic, scan, cleaning, and optimization of your device. We’ll then set up your data backup and anti-virus package depending on which plan you’ve selected. We will also perform a scheduled semi-annual, quarterly, or monthly tune up and optimization of your computer, depending on the package you have selected. As part of your scheduled tune up, we’ll go through and perform a full system scan, threat removal, and optimization at that time.  

    In addition to your scheduled ongoing maintenance, you will be allotted two no cost remote support sessions per month with the premium plan, and one no cost remote support session per month with the advanced plan. With the basic plan, or once you have reached your monthly limit with the advanecd or premium plan, each additional unscheduled remote support session will result in an additional charge of $20. To claim an additional remote support session, you can call us anytime during regular business hours, email support@hellodesk.xyz, or submit your information in one of the various contact forms throughout the site. If you have any questions about our monthly service plans, please contact support@hellodesk.xyz and we’ll be happy to help. Please note, third party service providers are independent companies and will have their own pricing and service structure, please review all details with your matched service provider before entering into any service agreement.

    *Disclaimer: Hello Desk provides services for diagnostic and technical support issues for desktops, laptops, mobile devices, and tablets. We are a THIRD PARTY solution and we are NOT AFFILIATED with any brands, trademarks, logos, or any other company names used. The brand names, trademarks, and logos belong to their respective owners and are for representation purposes only.

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